You’re missing a checkbox.
This documentation is great. However, it neglects to mention a critical step. Look at all the things it shows you how to do!!

Nowhere in here, though, does it tell you how to turn on VAT for a company.
New to Business Central? Here's the short list of what trips people up first.
Check the box
In the “General Ledger Setup” form, click the “VAT in use” checkbox.

You’re welcome.

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